These Terms of Service (“Terms”) govern your access to and use of the Custom Font website at customfont.app and any related services (the “Service”). By using the Service you agree to these Terms. If you do not agree, do not use the Service.
The Service is operated by the individual owner of customfont.app (“we”, “us”, “our”). For any legal notices, contact us at hello@customfont.app.
1. Eligibility
You must be at least 13 years old (or the minimum age required in your country) to use the Service. By using the Service you represent that you meet this requirement and that you have the legal capacity to enter into these Terms.
2. The Service
Custom Font is a tool that converts handwriting samples — uploaded as photos or drawn in your browser — into TrueType (.ttf) font files. Creating, previewing, editing, and sharing a font is free. Downloading the finished .ttf file requires a paid credit or active subscription, as described on the pricing page.
The Service is provided as-is, on a best-effort basis. We may add, remove, or change features at any time, and we may suspend or discontinue the Service in whole or in part without notice.
3. Your content and your warranties
“User Content” means anything you submit to the Service, including handwriting photos, drawings, font names, and generated fonts.
You represent and warrant that, for every piece of User Content you submit:
- It is yours, or you have permission to use it. The handwriting, drawings, photographs, and any other source material are either created by you, or you have obtained all necessary rights, licences, consents, and permissions from the person who created them.
- It does not infringe anyone else's rights. You will not upload, trace, scan, or otherwise reproduce any existing typeface, commercial font, lettering artwork, calligraphy, logo, or other copyrighted, trademarked, or protected material belonging to a third party.
- It is lawful. User Content does not violate any applicable law, regulation, or third-party right (including privacy, publicity, contract, and intellectual-property rights).
- You take responsibility for it. You are solely responsible for the User Content you upload and for any font you generate, download, distribute, install, or use.
You retain ownership of your User Content. By submitting it, you grant us a non-exclusive, worldwide, royalty-free licence to process, store, transmit, display, and transform that content solely for the purpose of operating and improving the Service (for example, to render glyphs, assemble your font, and show you a preview).
4. Acceptable use
You agree not to:
- Upload, trace, photograph, or otherwise digitise an existing typeface, commercial font sample, lettering, calligraphy, or any third-party design — whether free, paid, open-source, or proprietary — without express written permission from the rights holder. This includes “cloning” or “copying” someone else's font, brand wordmark, or signature.
- Upload another person's handwriting without their permission, or attempt to forge any signature, document, or identity.
- Use the Service to create fonts that infringe trademarks, defame anyone, harass or impersonate any person, or facilitate fraud.
- Reverse-engineer, scrape, abuse rate limits, or attempt to bypass any technical restrictions, paywalls, or access controls.
- Resell, rent, or sublicense access to the Service itself (you may sell or license the fonts you create from your own handwriting — see Section 5).
- Use the Service to generate or distribute content that is unlawful, hateful, sexually exploitative of minors, or otherwise harmful.
We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have breached these Terms.
5. The font you create
Provided you complied with these Terms and only used handwriting you own or are permitted to use, you own the resulting .ttf file you create with the Service. You may install it on your own devices, share it, and use it commercially. We claim no ownership over the output font.
We make no representation that a font you create is unique, original, or free from resemblance to any existing typeface. Two people writing similar handwriting can produce similar fonts; that is not our responsibility.
6. AI-assisted glyph generation
The Service offers an optional feature that uses a third-party AI model to fill in characters you did not provide a sample for, based on the characters you did provide. AI-generated glyphs are produced on a best-effort basis. They may be inaccurate, inconsistent with your handwriting, or visually flawed. You are responsible for reviewing and accepting any AI-generated glyph before downloading your font.
7. Payments and refunds
Paid credits and subscriptions are processed by Stripe, Inc. By paying, you also agree to Stripe's terms. Prices, plans, and credit amounts are shown on the pricing page and may change for new purchases (existing credits and active subscriptions are honoured at the price you paid).
Credits. A credit is consumed when you download a font. Credits do not expire but are not refundable once consumed.
Subscriptions. Subscriptions renew automatically until cancelled. You can cancel any time from the customer portal; cancellation takes effect at the end of the current billing period.
Refunds. Because downloads are digital and irreversible, all sales are final once a credit has been redeemed or a subscription period has begun. If you believe you were charged in error, contact hello@customfont.app within 14 days and we'll consider it in good faith. Statutory refund rights that apply where you live are not affected by this section.
8. Intellectual-property complaints
If you believe content generated or hosted via the Service infringes your copyright, trademark, or other right, email hello@customfont.app with: (a) identification of the work claimed to be infringed, (b) a description of the allegedly infringing material and where it lives, (c) your contact information, (d) a statement that you have a good-faith belief that the use is not authorised, and (e) a statement, under penalty of perjury, that the information is accurate and that you are the rights holder or authorised to act on their behalf. We will respond in a reasonable timeframe and may remove content or terminate repeat infringers.
9. Disclaimers
The Service is provided “as is” and “as available”, without warranties of any kind, express or implied.
To the maximum extent permitted by law, we disclaim all warranties including, without limitation: merchantability, fitness for a particular purpose, non-infringement, accuracy, quality, reliability, and availability. We do not warrant that the Service will be uninterrupted, secure, error-free, or that any font produced will be free from defects, render correctly in every application, install on every device, or be suitable for any particular use.
You use the Service and any output font entirely at your own risk.
10. Limitation of liability
To the fullest extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or in connection with your use of (or inability to use) the Service, any User Content, or any font you create — whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we have been advised of the possibility of such damages.
Our aggregate liability to you for any and all claims arising out of or related to the Service in any twelve-month period is limited to the greater of (a) the amount you paid us in that period, or (b) GBP £50.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities; in those jurisdictions our liability is limited to the maximum extent permitted.
11. Indemnity
You agree to defend, indemnify, and hold us harmless from and against any claim, demand, loss, damage, liability, cost, or expense (including reasonable legal fees) arising out of or related to: (a) your User Content; (b) your use of the Service; (c) your violation of these Terms; (d) your violation of any law or any right of any third party (including, without limitation, intellectual-property and privacy rights); or (e) any font you create, distribute, or use.
12. Third-party services
The Service relies on third parties including, currently, Vercel (hosting), Supabase (authentication and database), Stripe (payments), and Anthropic (AI glyph generation). Their handling of your data is described in our Privacy Policy. We are not responsible for the acts or omissions of these third parties.
13. Termination
You may stop using the Service at any time. We may suspend or terminate your access at any time if you breach these Terms or if we discontinue the Service. Sections that by their nature should survive termination — including ownership, warranties, disclaimers, indemnity, limitation of liability, and dispute resolution — will survive.
14. Governing law and disputes
These Terms are governed by the laws of England and Wales, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or related to these Terms or the Service will be brought exclusively in the courts of England and Wales, except where mandatory consumer-protection laws give you the right to bring a claim in the courts of your country of residence.
15. Changes to these Terms
We may update these Terms from time to time. When we make material changes we will update the “Last updated” date at the top of this page and, where practical, notify you via the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
16. Miscellaneous
These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service. If any provision is held unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
Questions? Email hello@customfont.app.